Privacy Policy

At Nicoleva Grocery Hub, your privacy matters. We are committed to safeguarding your personal data and ensuring you feel confident shopping with us, both in-store and online. This policy outlines how we collect, use, and protect your information.

Information We Collect

• Contact details such as name, phone number, address, and email
• Order information, including items purchased and delivery instructions
• Communications with our team (phone, email, or messaging apps)
• Optional feedback and survey responses

How We Use Your Information

We use your information solely to process orders, arrange deliveries, and provide support. Your details help us:

• Confirm and deliver your orders accurately
• Respond to inquiries and assist with requests
• Improve our products, services, and customer experience
• Send updates about promotions, if you opt in

Data Protection & Security

Your information is stored securely and accessed only by authorized staff. We do not share, sell, or trade your data with third parties without your explicit consent, except when required by law or for order fulfillment purposes (such as delivery partners).

Your Choices & Rights

• You may request access to, update, or correct your personal information at any time
• You can opt out of promotional communications by letting us know
• We will not retain your data longer than necessary for business or legal reasons

Cookies & Website Analytics

Our website may use basic cookies to enhance your browsing experience and analyze site traffic. These cookies do not collect sensitive personal data.

Policy Updates

We may update our Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, with the date of update.

Contact Us

If you have questions or concerns about your privacy, please contact us at admin@nicolevafresh.shop or call +63 917 938 1026. We are always happy to help.

Thank you for trusting Nicoleva Grocery Hub with your information.